Support

Something broken, a wrong translation, or an idea? Write to us — we read everything.

Contact

kostuk812@gmail.com

Common questions

Does the App work offline?

Yes. Everything runs on your device, no connection needed.

Where is my progress stored?

Only on your device. There are no accounts and no cloud sync, so deleting the App deletes your progress permanently.

I found a wrong translation or a bad audio example.

Send us the word and what it should be. Fixes ship in the next update.

What is free, and what needs Suomi Pro?

Free use gives you a set number of new cards each day and unlimited reviews of everything you have already met, plus the first reader texts. Suomi Pro removes the daily limit and opens the full reading library, all the grammar drills, the placement test and your personal path.

I paid before, but the App says I have not.

Open Settings and tap Restore purchases, signed in to the same Apple Account you bought with. Purchases live on that account, not on a Suomi login, because there is no Suomi login.

How do I cancel?

In your App Store account settings, not in the App. Deleting the App does not cancel a subscription. A lifetime purchase never renews, so there is nothing to cancel.

Can I get a refund?

Refunds go through Apple at reportaproblem.apple.com; we cannot issue them ourselves. If something is broken, write to us first.

Will I lose my progress if I stop paying?

No. Your progress is on your device and stays there. The daily limit on new cards comes back, but everything you have learned is still yours to review.

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